Frequently Asked Questions

Mastry is where you find highly rated and qualified teachers for academic and non-academic courses. With live classes, learn from anywhere, and complement and support your existing education. We offer classes that follow US and India school syllabus, along with special workshops.

Yes, we reach and teach students from across the globe.

Yes

Yes

Yes we offer exclusive 1-on-1 sessions

Post class feedback will be shared through the registered email address. We work with parents to help overcome student’s weaknesses and gaps in knowledge if any.

All our sessions are online. Mastry saves your time and money spent on travelling to tuition centers.

Mastry will provide teaching material specific to each subject and syllabus. You may supplement this with other resources for maximum utility.

You simply need a working laptop/iPad/tablet and a Wi-Fi connection. We recommend use of a headset with a microphone for better audio quality.

All our teachers' profiles are transparent and available on www.mastry.io. We are committed to provide teachers who are highly experienced and knowledgeable.

Yes, we offer regular lessons with ample flexibility to choose from available time-slots. You may choose your lesson frequency and time-slots.

Mastry will provide all the teaching material specific to each subject and syllabus. You may supplement this with your resources for maximum utility.

We accept payments by all major credit cards in the US and India.

Please request for a refund via the Refund Form. Our team will connect with you within 24 hours to process further.

We have a refund policy for the remaining sessions. No refund requests will be accepted after 30 days of purchase. All refunds will be charged a 5% processing fee. Refunds will be processed within 2 weeks.

Note: Refund policy is not applicable for Non-academic and Professional Courses.

If a lesson is unable to be conducted due to technical difficulties from either of us, even after securing technical support from our team, we would reschedule the lesson if not resolved immediately. Regrettably, we are not able to make refunds for technical issues outside of our control.

All our session and course rates depend on your grade and subject and are available on our website.